Privacy Policy

Effective July 2026

1. Introduction and scope

Tejinder Singh, Mortgage Agent Level 1, is committed to respecting your privacy. This policy applies to information collected through the Tejinder Singh Mortgages website and during initial communications about mortgage services. If you decide to complete a mortgage application, additional consent, disclosure, and brokerage requirements may apply.

2. Information collected

When you use the website inquiry form, the information collected may include your name, telephone number, email address, preferred contact method, the type and timing of mortgage assistance requested, your message, and your agreement to be contacted.

If you choose to proceed with mortgage services, information may be collected separately as reasonably required for your file. This may include your address and property details, employment and income information, assets and liabilities, credit information, and other financial information necessary to assess or arrange a mortgage.

The website host may also process limited technical information, such as your IP address, browser or device type, pages visited, and security logs, to operate and protect the website.

Please do not submit identification documents, banking records, credit reports, or other sensitive financial documents through the general website inquiry form. Secure instructions will be provided if those documents are needed.

3. How information is used

Information may be used to:

• respond to your inquiry and communicate about the mortgage assistance you requested;
• understand your goals and explain possible next steps;
• assess, prepare, or administer a mortgage application if you choose to proceed;
• identify potentially suitable lenders or mortgage options;
• operate, secure, maintain, and improve the website and related services;
• maintain appropriate business records and meet legal, regulatory, professional, or contractual obligations; and
• send marketing communications only when separate consent has been provided, where required.

4. Sharing of information

Personal information is not sold to third parties for marketing purposes. Information may be shared only as reasonably necessary with:

• website hosting, email, security, and other service providers that support site operations;
• Mortgage Alliance and authorized personnel involved in providing mortgage services;
• lenders, mortgage insurers, appraisers, lawyers, and other parties involved in a mortgage transaction if you choose to proceed;
• credit bureaus or reporting agencies when a credit check is authorized; and
• regulators, courts, law-enforcement agencies, or other authorities when disclosure is required or permitted by law.

5. Security and retention

Reasonable administrative and technical safeguards are used to protect personal information from unauthorized access, use, alteration, disclosure, loss, or destruction. No method of internet transmission or electronic storage is completely secure.

Information is retained only for as long as reasonably necessary for the purposes described in this policy and to satisfy applicable legal, regulatory, professional, record-keeping, or dispute-resolution obligations. Information that is no longer required is securely deleted or destroyed where appropriate.

6. Your privacy choices and rights

Subject to applicable law and identity verification, you may ask whether personal information is held about you, request access to it, ask that inaccurate information be corrected, withdraw consent where applicable, opt out of marketing communications, or request deletion when the information is no longer required. Some information may need to be retained to meet legal, regulatory, or professional obligations.

7. Cookies and website technology

This website and its hosting services may use essential cookies, server logs, or similar technologies for security, reliable operation, and basic performance measurement. You can control cookies through your browser settings, although disabling certain technologies may affect website functionality.

8. Links to other websites

This website may link to lender, brokerage, government, or other third-party websites. Those websites operate under their own privacy practices, and Tejinder Singh Mortgages is not responsible for how external sites collect or handle information.

9. Changes to this policy

This policy may be revised to reflect changes in the website, services, technology, legal requirements, or professional practices. An updated version will be posted on this page with a revised effective date.

10. Contact and regulatory information

If you have questions about this policy or want to make a privacy request, contact:

Tejinder Singh
Mortgage Agent Level 1
FSRA Licence M25000392
Mortgage Alliance | Brokerage Licence 10530
tejsingh@mortgagealliance.com
613-913-0750

Tejinder Singh is licensed as a Mortgage Agent Level 1 with Mortgage Alliance, Brokerage Licence 10530, and is regulated by the Financial Services Regulatory Authority of Ontario (FSRA).

This website notice covers general website and inquiry practices. Any mortgage application is also subject to the applicable consent forms, disclosures, brokerage procedures, lender requirements, and privacy laws.